It’s hard to believe that a year has gone by since I started at Altus Assessments. This year flew by, especially in contrast to some of the year-iversaries I’ve had in the past. It seems like just yesterday I had to hold myself back from skipping (as an adult) down…

When I landed my first role in downtown Toronto in September 2018, I immediately started looking for a place. It was challenging. September was a tough time to find a place in 2018 — so many people were looking for condos and the rental market was expensive and cutthroat. I…

This year I was given the most accurate, clear, and correct diagnosis that I’ve ever been given in my whole life. I’ve come to process my feelings around this identification, even coming to accept it. You see, I have a loud face. It is almost humanly impossible for me to…

I love We’re Here, a show with Bob the Drag Queen, Shangela, and Eureka — where they travel to small towns across America (pre-COVID) to spread love. Everybody say love. Halleloo! But this post isn’t really about the greatness of drag, or the acknowledgement that in COVID-19 times I watch…

You might be surprised to see that the best team I learned from the worst team experience I’ve ever had, in my whole life. It was August 2014: I was sitting in a room with about 90 bright-eyed and eager A-type personalities, it was the first day of the MBA…

The business is set up in a way that each team is in a separate office or space; sales has their own area and agenda, marketing has theirs. Engineering and product teams are somewhere completely different, doing their own thing. Customer focused teams like support and success are together, but…

I have a confession, one that when I do, people inwardly (and outwardly) cringe and a look of pity sweeps across their faces. And since I recently spoke with Eric from FoundersBeta, I’ve gotten a lot of messages and notes about talking about failure. So I’m here to confess it…

I think the first thing you learn to do as a kid is experiment. You’re encouraged to walk, which is no doubt a semi-terrifying experience to the brain: for almost a whole year, your body has been picked up, or low to the ground, and then suddenly your parents, who…

I’ve talked about my belief that Marketing and Customer Success should talk more. In thinking about it, and in having conversations with many of you, I think it could go a step farther, into something a bit more radical and innovative — most of us are striving for innovation with…